Booking Policy

We highly recommend trip cancellation insurance. We hope you don’t have to cancel, but if it happens this is our policy:

We wish to be fair with everyone who must cancel, but limitations must be set. All cancellations must be in writing and forwarded to our attention by e-mail, or postal system. Cancellation and request for refund received anytime before 60 days prior to scheduled visit will be subject to a 20% administrative cancellation fee based on the total reservation value. No refunds after 60 days prior to visit. In addition any cancellation fees that are applicable due to charters booked on your behalf will be deducted with balance refunded in the same manner as received. We require a minimum of 30 days to process any refund.

As we will have to honor sub-bookings (charters) cancellation requirements which vary, and will have inadequate time to fill the vacated booking space, there are no refunds after the 60th day prior to visit date.

We strongly recommend you consider travel insurance to protect you from financial loss from unexpected incidents that can delay or cause you to have a cancellation.

CANCELLATION & REQUEST FOR REFUND

Please submit your request in writing:

Eagle Head
P.O. Box 1023
Sterling, AK 99672

or by email to: ronmaddox@acsalaska.net.

DRUG POLICY

Alaska has recently legalized marijuana. However, Eagle Head has been and will continue to be 100% drug free. We are committed to providing a family friendly environment and do not allow the use of marijuana on the premises.